We at ConsumerDebtHelpAssociation.org are committed to respecting your online privacy and recognize your need for appropriate protection and management of any information you share with us by using our web sites.
Please note that all calls may be recorded or monitored for quality assurance and training purposes.
Information Collected by ConsumerDebtHelpAssociation.org
Non-Personally Identifiable Consumer Information
ConsumerDebtHelpAssociation.org collects various types of information from you to better meet your needs and to provide you with a more relevant user experience. Some of this information is collected automatically through cookies (a small text file placed on your computer) or other Internet tracking technologies. The type of information your browser or Internet session may automatically provide us with can include the browser you are using, your Internet domain, the operating system on your computer, your IP address and the URL you saw just before coming to the ConsumerDebtHelpAssociation.org site, the pages of the site you visited and the URL of the page you visited upon leaving the site.
ConsumerDebtHelpAssociation.org has a strict “anti-spam” policy for itself and its business partners and vendors. You will not receive ConsumerDebtHelpAssociation.org e-mails unless you submit your e-mail address to us or register on one of our websites to receive communications.
Personally Identifiable Consumer Information
In addition, at some of the ConsumerDebtHelpAssociation.org web sites, we collect information that you may choose to provide to us when requesting additional information from us or from one or more of our clients. Examples of personally identifiable data that you may provide to us include name, address, and email address. If you provide personally identifiable data to us, you may later elect to have your information deleted from our files, or kept from being used for purposes other than for the service requested, by following the opt-out procedures set forth below.
How Collected Information is Used
The non-personally identifiable information that ConsumerDebtHelpAssociation.org collects is used for marketing and sales efforts to better target advertisements and other content in an effort to create a more personally relevant experience. The information is also used to predict responses to advertisements, and to help determine which ads perform best and which content is most appropriate for different individuals.
If you elect to provide ConsumerDebtHelpAssociation.org with personally identifiable information, we may utilize such information for marketing purposes, and this use may result in follow-up communications from ConsumerDebtHelpAssociation.org and from our clients. In addition, that information may be combined with information collected from other sources to assist with targeting ads to your preferences and behaviors, and for other ConsumerDebtHelpAssociation.org sales and marketing efforts.
Sharing Information with Third Parties
All personally identifiable information you provide is maintained in confidence by ConsumerDebtHelpAssociation.org. There are instances, however, in which your personally identifiable and non-personally identifiable information is shared with third parties, as described below.
Your non-personally identifiable data may be shared with third-party partners of ConsumerDebtHelpAssociation.org on an anonymous basis. When you request information from ConsumerDebtHelpAssociation.org or one or more of our clients, we may transfer that information within ConsumerDebtHelpAssociation.org or route your information to our client(s), across borders and from your country or jurisdiction to other countries or jurisdictions around the world, so that they may provide the information on their product or service that you requested.
Various 3rd party providers (including search engines) collect information about persons using those services, including visits to the ConsumerDebtHelpAssociation.org site. That does not include private or other identifying information supplied by those persons in the course of using this site. Similarly, such 3rd party providers share with us corresponding information generated by visits to other web sites and internet-based online services. You may opt out of such data collection and/or sharing feature of those 3rd party providers via the account preferences settings of each one (for example: Google via its “My Activity” feature).
We may also disclose information to a third party who provides substantially similar services as the original service about which you requested more information. In such situations, we will provide you with an opportunity to opt-out of such sharing. Please be aware that ConsumerDebtHelpAssociation.org is very careful in selecting companies with whom it does business.
In addition to the above situations where your information may be shared with others, there is also the possibility that ConsumerDebtHelpAssociation.org, or part(s) of the company, may one day be purchased by, or merged with, another company. In the event of such transaction, the acquiring (or merging) company will have access to all collected personally identifiable information.
Finally, ConsumerDebtHelpAssociation.org may share your information as necessary to comply with a court order or to cooperate with government and law enforcement officials.
Wherever your personally identifiable information may be held within ConsumerDebtHelpAssociation.org or on its behalf, we intend to take reasonable and appropriate steps to protect the information you shared with us from unauthorized access or disclosure. Please note that while ConsumerDebtHelpAssociation.org will make every reasonable effort to protect your information, no transmission of data over the Internet is 100% secure.
ConsumerDebtHelpAssociation.org may utilize cookies to collect information about your website activities and to recall the personal information you previously shared with us. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Blocking cookies may result in a lower quality experience for you while you are visiting ConsumerDebtHelpAssociation.org web sites.
You may also opt out of receiving personalized ads from other companies that perform ad targeting services and are part of the Network Advertising Initiative (NAI) by using the opt out tool located here.
Personally Identifiable Consumer Information – Opting-Out
You may choose whether or not to provide personally identifiable information to ConsumerDebtHelpAssociation.org. If you choose to provide such information to ConsumerDebtHelpAssociation.org, you have the right to tell us not to make some of the uses of such information described herein or may have such information deleted in its entirety. If you no longer wish to receive our newsletters, surveys or promotional communications via email, you may opt-out without charge by clicking here and following the instructions to unsubscribe. To have your personal information completely removed from our databases without charge, simply contact us at privacy@ConsumerDebtHelpAssociation.org and provide the name of the service for which information was provided, your full name, mailing address, phone number and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.
To the extent that you do provide us with personally identifiable information, ConsumerDebtHelpAssociation.org wishes to maintain the accuracy of this information. Where we collect personally identifiable information from you on the Web, our goal is to provide a means of contacting ConsumerDebtHelpAssociation.org should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your personally identifiable information to privacy@ConsumerDebtHelpAssociation.org and we will make reasonable efforts to incorporate the changes in the information that we hold as soon as practicable.
California-Specific Matters (effective January 1, 2020)
Visitors to our website(s) based in California may be entitled under California law to request the following as and to the extent they apply to us:
- the categories of personal information that we collect about you;
- the categories of such personal information that we have sold to third parties;
- the categories of such third parties to whom we have sold such information;
- the categories of personal information that we have disclosed to third parties that are not covered by the above;
Our webpages allow you to authorize us to collect such personal information and to disclose it to another party so that we can provide you the service(s) you request. We may receive a referral fee for doing so, which might be construed as “selling” your information even if only for the specific purpose that you have otherwise authorized. Thus, you may also be entitled under the CCPA (California Consumer Privacy Act) to direct us to refrain from selling such personal information. Moreover, you may be entitled under the CCPA to request that we delete personal information you have provided to us when visiting one of our webpages.
To exercise any of the rights under the CCPA described above, you may send an email message to us at privacy@ConsumerDebtHelpAssociation.org stating that you want to exercise your rights under the CCPA. To protect you against misuse of your email, we will ask to you to provide additional information verifying that the person making the request really is you or is an authorized agent of you before implementing your request under the CCPA.
In compliance with the Children’s Online Privacy Protection Act (COPPA), ConsumerDebtHelpAssociation.org is not structured to attract children. Accordingly, we do not intend to collect personally identifiable information from anyone we know to be under 13 years of age.